AP On Monday, investors learned that Amazon.com (AMZN) is beefing up its shipment schedules in key markets by offering Sunday deliveries to its Amazon Prime customers. The Postal Service was a surprising choice given that FedEx (FDX) and UPS (UPS) were also in the running for Amazon's extended parcel delivery service business. While the new plan nice for customers, the biggest beneficiary may be the United States Postal Service. So now let's get into what this could mean for the struggling Postal Service. Dead Letters It wasn't that long ago that the U.S. Postal Service system was doing so badly that it was entertaining massive layoffs and ending Saturday deliveries. Things are starting to get better for it as the economic recovery shows signs of strengthening, but the Post Office is still losing a lot of money. The Postal Service generated $16.2 billion in revenue in its quarter ending in June, but that was more than offset by $16.9 billion in expenses. The $740 million loss is actually a dramatic improvement, and it would have been an actual profit if it wasn't for Congress-mandated health fund payments. (And who knows what its P&L statement might look like if Congress allowed the Post Office to charge enough for postage to cover its costs?) It may surprise some to see that revenue actually increased by nearly 4 percent during the period, but the growth isn't coming from traditional first-class mail. That business continues to slide as folks use e-mail, smartphones, and faxes to communicate without having to deal with postage stamped communiques. However, if the lines at the Post Office don't seem to be getting any shorter, it's because e-commerce is keeping postal workers busy. Less Mail in Our Boxes, More Mailed Boxes Revenue from package deliveries climbed nearly 9 percent during the June quarter, and at $2.9 billion now accounts for 18 percent of the Postal Service's total revenue. Amazon's move to start to sending Sunday deliveries through the Postal Service will generate it some serious revenue. It will also likely improve the agency's employment picture, as the Postal Service had only limited Sunday operations in the past. Amazon's a leader, and it wouldn't be a surprise if smaller Web-based retailers have little choice but to also team up with the Postal Service to keep up. Sunday is the New Monday Amazon and the Postal Service aren't disclosing the costs or the length of the contract. They also are not disclosing volume projections. Los Angeles and New York City will begin offering deliveries as soon as this Sunday. Other cities expected to be added soon include Dallas, New Orleans, Houston and Phoenix, according to The Wall Street Journal. Amazon will simply have to make sure that its packages are delivered to the Postal Service locations by Sunday morning, and the USPS will handle the rest of the fulfillment process. Amazon will not charge extra for the service if it's available. In fact, Amazon surely wants the Sunday business to take off because it could be a strong catalyst for Friday orders. Putting Friday Shopping In Play There are an estimated 10 million customers paying $79 a year for Amazon Prime, which offers free two-day deliveries of Amazon-warehoused goods. Placing an order on Friday used to mean waiting until Monday, and that may have been enough to dissuade some shoppers from just buying what they needed locally over the weekend. Sunday deliveries would alter that dynamic. Another important factor here is that it will set Amazon apart from the competition this holiday shopping season -- the most important time of the year for retailers. Analysts already foresaw Amazon ringing up more than $26 billion in sales during the quarter, and that number could inch higher with Sunday deliveries making Amazon even more popular than it already is with Web-savvy consumers. However, the U.S. Postal Service will be the big winner here. As long as it doesn't let Amazon down, it will enhance its reputation as a speedy parcel-delivery option for folks who often lean on FedEx or UPS first for package shipments. There's money to be made. There's an image to be spruced up. Something as simple as this could turn a money-losing service into a profitable winner. And that is first-class potential.
Tuesday, November 12, 2013
Will Amazon's Sunday Shipping Save the Postal Service?
Monday, November 11, 2013
The Best Credit Cards for Your Holiday Shopping
Alamy The holiday shopping season is upon us, and that means you're probably about to spend a whole lot of money: According to the National Retail Federation, the average American will spend about $738 on gifts, decorations and other holiday purchases. And, actually, that's down 2 percent from last year, so perhaps we're all trying to be a hair more frugal. But another way to save on those holiday outlays can be to pick the right card when you get to the checkout counter. So which one should you use? If you're planning on carrying a balance into 2014, the answer is obvious: Whichever card has the lowest rate. But if you're planning on paying off your purchases in full and APRs aren't a concern, then you'll need to consider what ancillary benefits you can get by choosing one card over another. The Rewards Carousel The biggest consideration here is what sort of cash-back rewards you can get out of your card. Usually, you get only 1 percent back, which is a drop in the shopping bucket. But many cards have 5 percent bonus categories that rotate on a quarterly basis. And the good news is that credit-card issuers tend to pick bonus categories for the fourth quarter that line up nicely with where you're likely to spend money for the holidays. Take the Chase (JPM) Freedom card, for instance: This quarter, you can get 5 percent cash-back at Amazon.com (AMZN) and department stores including J.C. Penney (JCP), Sears (SHLD) and Nordstrom. The bad news is that some of the retailers with the lowest prices, including Target (TGT), Walmart (WMT) and warehouse-club stores, are excluded from the deal. Still, if you drop $300 between Macy's and Amazon this holiday season, you're getting back $15 just by using your Freedom card. If you intend to do most of your shopping online, your best bet might be the Discover (DFS) It card, which provides 5 percent cash-back on all online purchases through the end of the year. "As people do more holiday spending online, this is a great benefit," says Ben Woolsey of CreditCards.com. "It's only for the first $1,500 of spending, but most people are spending less than that." Finally, there's the American Express (AXP) Blue Cash Preferred card. It, too, offers bonus cash-back at department stores -- but it's only 3 percent, not the 5 percent you get from the Chase Freedom. And unlike Chase Freedom, it has a $75 annual fee. But the department store cash-back is year-round, so you can still take advantage of it in January if you didn't like any of the clothes you got for Christmas. Plus, that cash-back category isn't capped at $1,500 like most rotating-category cards, so it's a good option for big spenders. Purchase Protection (and Other Big Benefits) Plus, that $75 fee also pays for some other benefits that could make it a great option for holiday shopping. American Express cards offer a variety of insurance options on your big gift purchases. "AmEx cards have an extended warranty, which covers up to a year's additional warranty [on your purchase]," says Erik Larson of NextAdvisor, which reviews credit cards and other service. Larson notes that American Express cards also have return protection, meaning that if the store won't take your purchase back, you have up to 90 days to "return" it to American Express and get up to $300 refunded. And there's also purchase protection, which will cover up to $1,000 in damage or theft to your product within 90 days of purchase. So if you're buying a pricier gift like a laptop or TV, you may want to use an American Express card in case anything goes awry. American Express isn't alone in offering such added insurance: MasterCard (MA) credit cards and Visa (V) Signature cards offer similar benefits. And if you buy something with your Citi (C) card and then find it at least $25 cheaper within the next 60 days, the Citi Price Rewind program will refund you the difference. Bonus Rewards Portals If 5 percent cash-back isn't good enough for you, some issuers will give you an extra perk if you do your online shopping via their websites. Take Discover's ShopDiscover program. When you shop through the site, you'll get a cash-back bonus of 5 to 20 percent, and select retailers are increasing their bonuses for the holiday season; Nordstrom and Sears, for instance, are each offering an extra 10 percent bonus, and that's on top of the 5 percent cash-back you're getting for shopping online with the Discover It card. That means that a $500 purchase at Nordstrom made through the ShopDiscover platform will net you $75 in cash-back. That's huge. Discover isn't alone in offering this sort of program -- Chase lets you earn extra rewards when you shop through its Ultimate Rewards portal, netting you a total of 15 percent cash-back at Kohl's, for instance. Before you buy anything online, check to see if your own credit card issuer has any sort of bonus rewards portal that could allow you to drastically increase your cash-back. "If your card has one of these online malls, it might be a good idea to check, because they do have a lot of popular stores," says Larson. A final word of advice: If these sorts of perks sound good to you, and you think you've got a good enough credit score to qualify, you may want to put in an application now. Black Friday is three weeks away, and it could very well take that long for you to get approved and find your card in the mail. You don't want to miss out on the sweet rewards because you took too long to get the right credit card in your wallet.
Have you ever left a store or restaurant without looking at your receipt, only later to find a bogus charge? In most cases, the errors are innocent enough -- maybe the harried waitress at the local drive-thru accidentally tacked on an extra soft drink. Even looking back at own our receipts, we sometimes can't recognize the products we purchased, and we'd never know that there was a glitch unless we were paying close attention.